Returns & Exchanges

At 509, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. If your fit isn't perfect, we make the return process simple and seamless to ensure you get exactly what you need.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely place your items in their original packaging with all tags attached and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.